At J Pencil! Twe value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you access our SaaS platform, and related services.
1.1 Personal Information: When you register for our platform, we collect personal details such as your name, email address, contact information, billing details, and payment information.
1.2 Usage Data: We collect information related to your interactions with our platform, including IP addresses, browser type, device information, and access logs.
1.3 Cookies and Tracking: We use cookies and similar technologies to enhance your user experience, track platform usage, and improve our services. You can manage your cookie preferences through your browser settings.
2.1 To Provide Services: We use your information to deliver our SaaS platform, process transactions, and provide customer support.
2.2 Communication We may contact you via email or other channels for transactional purposes, service updates, and marketing (with your consent where required).
2.3 Analytics and Improvements:We analyze usage patterns to improve platform functionality, enhance security, and optimize performance.
3.1 Service Providers:We share data with third-party service providers (e.g., payment processors like Razorpay and CCAvenue) to facilitate our services securely.
3.2 Legal Compliance: We may disclose your information if required by law or to protect our legal rights and prevent misuse of our platform.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the business transaction.
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute data security.
We retain your data as long as your account is active and for necessary periods thereafter to comply with legal obligations, resolve disputes, and enforce agreements.
6.1 Access and Correction: You can access, update, or correct your personal information through your account settings.
6.2 Opt-Out: You may opt-out of marketing communications by following the unsubscribe instructions in our emails.
6.3 Data Deletion: You may request the deletion of your data by contacting us, subject to legal obligations and business needs.
If you access our platform from outside [Insert Jurisdiction], your information may be processed and stored in jurisdictions with different data protection laws.
We reserve the right to update this Privacy Policy. Changes become effective upon posting on our website. Continued use of our platform signifies acceptance of the revised policy.
For questions regarding this Privacy Policy, contact us at [email protected]